Commitment to Service

At Williams, Roberts Young, our mission is to provide the very best in customized, responsive and caring services to both our corporate customers and individual clients. Founded by Ted Williams and Joe Young in 1992, WRY was, is and will always be fiercely committed to helping people realize their full potential.  Delivering career life cycle management services through state-of-the-art technology, tools and training, WRY addresses the needs of organizations and their individual employees, wherever they may be in their career life cycle.

High Touch and High Tech

At WRY, high touch is combined with high tech. In an era where one-on-one outplacement consulting and face-to-face interaction are rare, our counselors continue to place a premium on personal, individualized contact that meets our clients’ needs. WRY maintains a low candidate to counselor ratio — 20:1 compared to the competitive set averaging 60:1. To supplement one-on-one consulting, our Online Career Center (OCC) is provided 24/7 to aid candidates’ job search efforts. Included in the OCC are research tools for targeting companies, networking and e-learning.   

The WRY Difference

We know you have choices; before making your decision, please consider the unique Top 10 distinctions that WRY brings to the career transition process. 

One. Privacy — In Counseling and Coaching

We believe in the power and importance of one-on-one counseling. While most outplacement firms have adopted group delivery models, our success is directly related to the quality of your one-on-one interaction with your WRY Career Counselor. 

Two. Time — No Time Limits on Counselor Services

Many firms limit the time — overtly or discreetly — available to you for visits with your career counselors. At WRY, anyone in our full service individual programs will find that we make the time to meet your needs, however long that takes. 

Three. Choice — Counselor Choice

While we assign you to a Career Counselor who we believe is the most compatible with your needs, you are free to change counselors if you feel more comfortable with someone else.  We understand the importance of good “chemistry” in the outplacement process.  In addition, you will interact with a number of our career professionals who all take an active interest in your success. 

Four. Flexibility — Individual Path, Individual Needs

Sometimes we feel a bit like Gumby, but it is no joke that we bend over backwards to accommodate your individual needs.  We are not bound by the procedures and protocols of the national chains; we do whatever we can to customize your program around the real world and your needs.  This can mean putting your program on hold while taking a consulting assignment, working with you from a remote location, meeting off-campus or working with you online.

Five. Locations — Regional Immersion, Global Reach

Through our worldwide business system, Career Partners International (CPI), we have offices in almost every major city in the world.  You have access to any of them – for your entire program or simply to use as a local resource.  National chains generally limit clients to their company stores in a minimal number of locations. We offer seamless access to WRY quality outplacement worldwide and the absolute best service delivered by the region’s most qualified provider.  Rest assured that all of our CPI associates are bound by high quality standards and a commitment to your satisfaction. 

Six. Tracking — We Measure Outcomes

We judge success by how close you come to what you wanted from your career transition, not by how fast you get your next job. Rest assured, our “job search time” consistently beats the national average, and our clients make as much on average or more than they did in their previous positions.  What really counts is how close you come to the job you define with your Career Counselor. For some people a leisurely pace is appropriate; another person may be willing to trade some salary for a shot at another career. Someone else might need a new job immediately to pay the bills.  We can work with you no matter what your needs.  Our results speak for themselves. 

Seven. Ownership — We are Owners, not Branch Managers

WRY and any CPI firm in our worldwide system is run by owners, not branch managers, like the national chains. As owners, we have a deep and vested interest in both our business and our community. For us, this is not just a job assignment while we are waiting for our next career move. 

Eight. Experience — Senior, Business Oriented Counselors

The difference between theory and practical application in outplacement is huge. The outplacement world is loaded with therapists, academics, trainers, HR staffers, ex-clergy and social workers. Our Career Counselors bring something more than just credentials. We are unique in our insistence on real world experience from all of our professional staff. We have all run, owned, managed or produced in the real world of work. With WRY you not only get great training and counseling, you also benefit from our expertise in dealing with a real world that doesn’t always play by the rule book. 

Nine. More — Than Just Transition Services

Unlike firms that only know career transition and outplacement services, WRY understands what it takes to get hired and be successful in your career. This is because we also offer services in Executive Assessment and Search, Leadership and Organizational Development, and Executive Coaching, all of which are available as resources for use in your career transition.  We don’t’ stop there.  Our holistic approach ensures a comprehensive dedication to working with the individual. From career coaching to financial and family counseling support, our services clearly stand above the rest. 

Ten. Lifetime — Career Support for Life

Our support continues long after your program is over. This is our pledge to you: If at any time and for any reason during the life of your career you are in need of career counsel, job search support, resume updates or strategic career guidance, we stand ready to offer a helping hand.

The Results

Over 13,000 individuals have benefited from customized WRY programs.  A quality rating of 98% has been achieved for individual outplacement programs and 95% for group programs.  The WRY footprint extends from the North Carolina coast to the mountains and beyond with a network of partner offices numbering 160+ in the United States and 20 countries.   

Contact us to learn more about senior executive programs, partner/spouse relocation, retirement planning and our entrepreneurial incubator.





To learn more about our services, please contact us today:

110 Oakwood Dr., Suite 550
Winston-Salem, NC 27103

Toll free:  1-800-632-0360; Local:  336-777-0250

Email us through our Contact Form